📌 Frequently Asked Questions – ByAll.in
1. What products does ByAll.in offer?
ByAll.in specializes in gold-plated fashion jewelry (like earrings, bangles, pendants, necklaces) and a wide range of pet accessories, including collars, leashes, grooming tools, toys, and more.
2. Are your jewelry items real gold?
Our jewelry is gold-plated, offering the luxurious look of real gold at a more affordable price. Each piece is crafted with quality plating for long-lasting shine and durability.
3. Do you manufacture your products?
Yes! We are direct manufacturers, which allows us to maintain strict quality control and offer wholesale prices without compromising on craftsmanship.
4. Can I return or exchange a product?
Yes, we have a 10-day return or replacement policy. Please make sure to open the package in front of the delivery agent and record an unboxing video to be eligible for returns or exchanges. See our full Return Policy for more details.
5. How long will it take to receive my order?
We usually dispatch orders within 1-2 business days. Delivery typically takes 3-7 working days, depending on your location.
6. Is Cash on Delivery (COD) available?
Yes, COD is available on most orders across India, along with other secure online payment methods like UPI, cards, and net banking.
7. Are the pet products safe and tested?
Absolutely! All our pet accessories are carefully selected and tested for comfort, safety, and durability. We understand pet needs because we’re pet lovers too.
8. Can I place a bulk or wholesale order?
Yes, we welcome bulk and wholesale inquiries. Contact us through our Wholesale Inquiry Page or WhatsApp to get customized pricing and offers.
9. Do you offer gift packaging?
Yes, we provide premium packaging, ideal for gifting. Plus, the first 500 buyers will receive a mystery gift packet as part of our launch celebration!
10. How can I contact customer support?
You can reach us via email at byallgoods@gmail.com, WhatsApp, or through our Contact Us page. We usually respond within 24 hours.